General
Everything CLUBFIT
Creche Timetable
Online Merchandise/stock
Getting Started
FAQ - Members Arrears and Debt
REPORTS - General
- Understanding the Member Vouchers Report
- Understanding the Suspended Members Report
- Understanding the Membership Statistics Report
- Understanding the Rewards Report
- Understanding the Reverted Cancellations Report
- Understanding the Member Retention Report
Products
FAQ - Discount Vouchers
FAQ - SUBSCRIPTIONS
- Booking Creche in Clubfit
- Booking Creche in the myClub Fitness App
- Direct Debit Personal Training Subscriptions - Set Up
- How Do I Create a Subscription?
- Prepaid CRECHE Subscription - Creation
- Prepaid Personal Training Subscriptions - Set Up
FAQ - Membership Types
- Create a Membership Type
- Online Membership - Start Date and Payment Allowances
- Online Membership - Forward Date a CHALLENGE Starting Date for Online Signups.
- Membership Type - Visit COUNT Restrictions
- Membership Type - Attendance HOURS Restriction
- Membership Type - Group Fitness Class and COUNT Restrictions
Rewards Program
FAQ - MyClub Fitness APP
- How Do I Publish a News Feed Post in the MyClub Fitness App?
- How Do I Send a Push Notification to Members?
- How Do Members Book a Group Fitness Class in the App?
- Branded App Information
- Link Multiple Member Credentials to ONE App login.
- PIF Class or Session Packages - Top-up in the APP
FAQ - GROUP FITNESS
FAQ - GROUP FITNESS CLASSES Please read CLASS SCHEDULE - FIELDS EXPLAINED and CHANGE A CLASS SCHEDULE before proceeding
- What Happens to Bookings When a Class Schedule Is Edited?
- How Do I Create and or Schedule a Group Fitness Class?
- CLASS SCHEDULE - FIELDS EXPLAINED
- Create a Single (Free) Event and Corresponding URL
- Creating a Single (Paid) EVENT and corresponding URL
- Group Fitness GUEST Booking
FAQ - MEMBERS
- External Links for In-Club Sign-Up
- How Do I Create and Complete a Member Task?
- How Do Members Access the MyAccount Login Page?
- How to activate an online signup (video)
- How to add a medical condition to a member's file (video)
- How to add a member (video)
FAQ - PROSPECTS
- Understanding the Prospects Directory and Prospect Snapshot
- How Do I Set Up Prospect Nurturing?
- Prospect Scorecard Report
- Prospect SMS Opt-Out Report
- Prospect Not Interested Reason Report
- Prospect POS Referral Report